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Post-Mitigation Review & Referral Workflows: Automate 5-Star Reviews
Instantly trigger review requests and referral prompts as soon as final drying logs and sign-offs are completed.
Post-mitigation review workflows capture customer feedback and online review generation precisely when customer gratitude is highest following project completion.
4x Higher review collection rate when requests trigger immediately at sign-off.
100% Automated screening to route concerns internally before public posting.
<2 Hrs Average time between job completion sign-off and review submission.
+0.8 Average star rating increase on Google Business Profiles.
Why do manual review requests yield low response rates for restoration companies?
If review requests are sent days or weeks after structural drying is complete, property owners have moved on to reconstruction and insurance hassles. Immediate automated workflows capture feedback while relief and satisfaction are fresh.
How does Pitchit handle unhappy customer feedback before it hits public review sites?
Pitchit checks customer sentiment via automated SMS. Satisfied customers are directed straight to Google review links, while dissatisfied responses route directly to management for immediate resolution.
