Turn Every Stranded Motorist Inquiry Into a Dispatched Tow Job With AI
Pitchit automatically captures cross-streets and mile markers, verifies flatbed vs. wheel-lift requirements, and converts emergency web requests into instant outbound calls 24/7.














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Hear Pitchit Handle a Towing Dispatch Call Live
Listen to how Pitchit collects location coordinates, triages vehicle condition, and dispatches a flatbed tow truck on the board in real time.
Highway Breakdown & Tow Dispatching
Gathers pickup cross-streets, vehicle make and model, drop-off repair shop address, and routes ETA updates to the driver.
Calculate Your Towing Business Net Profit Boost with Pitchit
Plug revenue leaks from missed calls during high-volume surges, cut night dispatch overhead, and calculate your exact monthly net profit increase.
How Your Towing Business Net Profit Is Calculated
Based on towing industry benchmarks1. Missed Call Recovery:
(Inbound Calls × Missed %) × Tow Job Value × 35% conversion rate for immediate 24/7 AI location capture & dispatch.
2. Speed-to-Lead Dispatches:
Uncontacted Web Leads × Tow Job Value × 20% conversion rate achieved by placing 5-second outbound AI calls.
3. Dispatch Overhead Saved:
((Staff Reps × $3,500/mo avg salary) + Answering Fees) × 70% automated workload reduction.
4. Dynamic Enterprise Bracket:
Standard tiers (Starter $149, Growth $349, Pro $599). Enterprise volume uses a $599 Pro base + $0.15/lead for all volume above 2,000.
Why Towing Operators Are Switching to Pitchit
See how Pitchit compares to traditional answering services and offshore virtual assistants when converting stranded motorists.
| Operational Feature | Answering Service | Offshore VA |
✓ Recommended
Pitchit 24/7 AI |
|---|---|---|---|
| Speed to Lead Response | 15–30 Minutes (Queue) | Varies (Shift Dependent) | Under 5 Seconds (Instant) |
| Towing & Recovery Logic | Generic Messages | Requires Months Training | Pre-Trained Towing Workflows |
| Dispatch Board Booking | Takes Call Notes Only | Manual Entry | Instant Real-Time Sync |
| GPS Location & Vehicle Audit | None | Inconsistent Quality | Automated Address & Vehicle Audit |
| Outbound Tow Broadcasts | Not Supported | Low Output | High-Velocity Multi-Channel |
| CRM Data & Dispositions | Basic Email Alerts | Manual Logging | 100% Automated Transcripts & Sync |
Speed to Lead Response
Trade Logic
Dispatch Booking
Scope Triage
Outbound Reach
Data & Dispositions
From Initial Driver Call to Scheduled Flatbed Dispatch
Whether answering inbound breakdown calls or launching 5-second TCPA-compliant speed-to-lead sequences, Pitchit connects every stranded driver directly to your tow operators.
Multi-Channel Lead Intake
Pitchit answers inbound call surges 24/7 or instantly initiates 5-second outbound Voice, SMS, Email, and WhatsApp sequences for web form and roadside assistance leads.
Location & Equipment Qualification
Gathers pickup GPS cross-streets, vehicle make and model, drivability status, drop-off destination, and answers tow rate FAQs.
Tow Dispatch & Live Transfers
Live-transfers heavy-duty recovery calls to night dispatchers, or logs light-duty flatbed tow jobs straight onto driver schedules 24/7.
Towing Software Sync
Pitchit logs full call transcripts, audio recordings, location notes, and disposition codes straight into Towbook, Beacon, or Omadi.
Zero Missed Inquiries Across Inbound Calls & Outbound Follow-Up
From capturing breakdown locations on incoming calls to re-engaging unconfirmed transport quotes, Pitchit scales your towing volume without expanding dispatch staff.
Capture Every Inbound Towing Call
Eliminate busy signals during winter storms and rush-hour surges. Pitchit answers instantly and executes exact towing dispatch logic in real time.
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Instant Breakdown & Location Audit Verifies pickup cross-streets, vehicle drivability, and drop-off destination immediately to qualify dispatch urgency.
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✓
Direct Towing Software Integration Dispatches tow tickets and driver route assignments directly into Towbook or your dispatch software 24/7.
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Live Heavy Recovery Transfers Patches complex commercial rig recovery or multi-vehicle accident calls directly to senior dispatchers.
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24/7 After-Hours Roadside Support Answers late-night calls for jumpstarts, lockout assistance, or flat tires, logging job details automatically.
Automate Roadside Lead Booking
Turn web forms into immediate dispatch calls and re-engage pending transport quotes automatically.
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5-Second Speed-to-Lead Callbacks Triggers an outbound call, email, WhatsApp, or SMS within seconds of a driver submitting an online tow request.
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Unconfirmed Transport Quote Follow-Up Follows up with long-distance vehicle transport or auction haul quotes to secure job confirmation.
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✓
TCPA-Compliant 10-Touch Cadences Executes up to 10 automated touches across Voice, SMS, Email, and WhatsApp—strictly restricted to compliant calling hours and allowed days.
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✓
Multi-Touch Sequences (Voice, SMS, WhatsApp & Email) Engages fleet managers and motorists across their preferred channel to confirm ETA status and driver assignment.
Plugs Directly into Your Towing Software Stack
No manual data entry. Pitchit checks truck availability, qualifies vehicle specs, and dispatches tow jobs straight into your dispatch platform.
| Platform / Software | Category | Integration Type | Pitchit AI Action |
|---|---|---|---|
| Towbook / Beacon / Omadi / TOPS | Towing Dispatch & Management | Zapier, ViaSocket & Webhooks | Pushes location coordinates, vehicle specs, drop-off details, and dispatched tow jobs directly to driver boards. |
| Salesforce / HubSpot / GoHighLevel | CRM & Fleet Account Pipeline | Zapier, ViaSocket & Webhooks | Creates customer records, logs full call audio transcripts, transport notes, and advances pipeline stages. |
| Google Calendar / Outlook / Dispatch Schedules | Driver & Fleet Schedules | Native Integration | Checks real-time flatbed driver availability and places scheduled vehicle transport appointments directly on fleet schedules. |
| Gmail / Outlook Email | Email Communications | Native Integration | Engages motorists, sends dispatch confirmations, transport quote follow-ups, and qualifies leads directly via email. |
| WhatsApp Business & SMS Gateways | Omnichannel Driver Outreach | Native Integration | Executes TCPA-compliant 10-touch follow-up cadences and sends automated driver ETA tracking alerts. |
| Twilio / Infobip / SIP Trunks | Telephony & Voice Infrastructure | Native SIP / API | Powers ultra-low-latency voice calls, two-way SMS, and handles live transfers directly to night dispatchers. |
| REST API / Webhook Endpoints | Proprietary Developer Stack | Direct REST API | Connects with custom-built in-house towing calculators, GPS tracking apps, or custom motor club portals. |
Frequently Asked Questions.
How does Pitchit qualify light-duty towing vs. heavy-duty commercial requests? +
Pitchit classifies lead requests using conditional logic; separating standard passenger vehicle breakdowns from heavy-duty commercial truck recovery, motorhome towing, or transport bids, and routes the call with full context directly to tow operators or fleet dispatchers.
Can Pitchit capture breakdown locations, vehicle details, and drop-off destinations before dispatch? +
Yes. Pitchit can be configured to ask callers about their exact pickup address or highway cross-streets, vehicle make, model, year, drivability condition, and preferred repair shop drop-off location so drivers arrive fully informed.
How does Pitchit handle urgent roadside emergencies or highway accidents after hours? +
Pitchit can be configured to triage stranded motorist calls, accident scenes, or winch-outs, capturing critical safety details and location coordinates before instantly alerting on-call drivers or live-transferring to night dispatchers.
How fast does Pitchit respond to online towing quote and dispatch form fills? +
Pitchit executes automated speed-to-lead voice or SMS outreach in under 5 seconds, securing location details and confirming tow dispatch before the stranded driver contacts competing towing services.
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As Seen On FOX Business and Bloomberg
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Scale Your Fleet Dispatch, Not Your Night Desk
Choose the right capacity for your fleet. Month-to-month billing, cancel anytime.
Starter
- ✓ Up to 400 motorist conversations per month
- ✓ All channels (voice, sms, email, whatsapp)
- ✓ GPS location and vehicle state intake
- ✓ Under 5 second speed to lead response
- ✓ Towbook software integrations
- ✓ 100% AI-powered conversations
Growth
- ✓ Everything in Starter
- ✓ Up to 1,000 motorist conversations per month
- ✓ Volume discount
- ✓ Night dispatch live transfer
Pro
- ✓ Everything in Growth
- ✓ Up to 2,000 motorist conversations per month
- ✓ Commercial fleet dispatch routing
Enterprise
- ✓ Custom SLAs
- ✓ Unlimited motorist conversations
- ✓ SOC 2 Type II compliant
- ✓ Dedicated account manager
Ready to Capture Stranded Drivers Before They Call Other Tow Operators?
See how Pitchit captures cross-streets, checks vehicle roll conditions in under 5 seconds, and logs dispatch jobs directly into Towbook software.