Automated Plan of Care Retention Workflows in Physical Therapy

Learn how automated SMS and voice workflows detect missed visits or micro-gaps in attendance, proactively reaching out to keep patients engaged through their full treatment plan.

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Automated Plan of Care Retention Workflows: Reducing Patient Drop-Off in Physical Therapy

Over 30% of physical therapy patients drop out before completing their prescribed care plan. Automated retention workflows track participation and re-engage patients early.

Plan of care retention workflows are trigger-based AI sequences that track patient visit frequency, identify attendance gaps, and send proactive communications to encourage visit compliance and clinical completion.
30% - 40% Industry average for physical therapy patients failing to complete their prescribed plan of care.
3.2 Visits Average increase in completed visits per patient when automated retention workflows are activated.
7 Days Inactivity trigger threshold where Pitchit AI automatically initiates proactive outreach.
88% Patient satisfaction score achieved when clinics send automated wellness check-ins during care plans.

Why do physical therapy patients drop off before completing their treatment plans?

Patients often stop attending sessions when initial pain subsides, when work schedules conflict, or when home exercise routines become confusing. Automated retention workflows check in with patients between sessions, addressing minor concerns before they lead to complete dropout.

How does Pitchit detect when a patient is at risk of dropping out?

Pitchit monitors schedule activity in your EHR. If a patient cancels without rescheduling or fails to book their next appointment within a set timeframe, the AI automatically launches a supportive text or call sequence to schedule their next visit.

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