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Reactivating Unscheduled Contact Lens Wearers and Recall Lists with Pitchit
Why do patient recall lists often sit unaddressed in optometry practice management software?
Optometry practices maintain thousands of records for patients overdue for annual dilated eye exams or daily disposable contact lens prescription renewals. Calling these lists manually takes dozens of staff hours, resulting in low contact rates and uncaptured exam revenue.
How do Pitchit broadcast campaigns engage dormant patient databases automatically?
Pitchit launches automated broadcast campaigns across Voice, SMS, Email, and WhatsApp to reach overdue lists simultaneously. Utilizing two-way conversational AI, Pitchit reminds patients that their contact lens prescription has expired or that their vision benefit period is resetting soon, prompting immediate scheduling responses.
What happens when an overdue patient responds to a Pitchit automated recall message?
When a patient replies via text or phone call, Pitchit handles the entire conversation automatically. The AI evaluates their availability, confirms whether they require an updated corneal topography check or specialty toric lens fitting, and books the patient directly into an open clinic slot without manual staff outreach.
